FAQ

Like most people, you probably have a reverse osmosis machine, and it’s an adequate way to get mostly clean water.  99% of all contaminants are removed, but it is still just processed tap water. Do you put premium gas in your automobile because you want it to last longer and because you get better performance with better fuel? Well, same thing with your body; it's a lot more valuable than your car, and you can’t easily replace parts either. So, giving your body the best fuel you can get makes a lot of sense.  And you’re lowering your carbon footprint by throwing out less water bottles.

Once simple concept, to get and stay in the flow of good health, you need good water. To have the mental and physical edge needed to succeed you need to be well hydrated. Workplace productivity and team performance is a reflection of how well employees are taken care of. You give them the best, and they’ll give you their best in return. Try it for a month without obligation. See if having the best of Mother Nature in your office brings out the best in you. 

In 2002, Scientists discovered that unlike any other glaciers in America, there is a strange unexplainable anomaly at Mount Shasta. For the 70 years on record, the glaciers have grown, despite climate change. No wonder this 5th tallest in the U.S. is considered one of the 7 sacred mountains on Earth. It is a vortex unto itself. There’s something quite fascinating about this water and when you taste it you will find out.

From a taste perspective, it has a refreshing silky smoothness on the palate. Pristine mountain spring water is not all the same, but our source happens to have the perfect mineral balance for taste, and a slightly alkaline pH for hydration, (7.2-7.5). Free of all contaminants It gushes out year round at 39F, the magic temperature where water is its most structured and crystalline. Kosher, Fair Trade, bottled at the source in glass, this is water the way it was meant to be, pure, life giving, a gift of nature.

All new customers get a phone call from a customer service representative to discuss the first delivery that is scheduled within two weeks of your order, and then based on your plan you will get water every week, two weeks or once a month.  We will process your payment on the same date each month as your original purchase date and in your account you can see all past orders as well as scheduled deliveries.

No you do not. If you are not at home, we will leave the delivery at your porch or doorstep, just depends on your instructions. On your welcome call with customer service you’ll be able to give them detailed instructions of where, when, and how to make it easier for you and the driver. You do not need to sign for your water either unless you have that as a requirement.

We do not. They are so affordable to buy these days, ranging from $150-$350 dollars that we recommend you make the investment toward this luxury you will soon find is a necessity, boiling hot and chilled spring water right on tap. We offer American made Avalon water dispensers exclusively. Out of all the ones we’ve tested these are the highest quality. Free shipping is included and your dispenser will arrive prior to your first water delivery.

Sure, anytime. Just call, email, or cancel service in your account settings in the APP. Your final pickup in this case will be your empty bottles. Your last statement will reflect the refund for the returned glass. We’ll be waiting with a cold bottle of California Glacial.